For information on our café please see our café webpage. Please visit our what’s on page for our latest online and offline activities.
Are you still maintaining COVID-19 safety measures?
Yes – in line with government legislation visitors are required to:
Wear a face covering in all areas of the building apart from when eating or drinking in the café (unless exempt).
For the safety and comfort of our visitors and staff, and to ensure we are accessible to the most vulnerable we encourage:
Cleaning your hands regularly using sanitiser stations
Paying with contactless
Following instructions given by a member of staff
Please do not enter if you are feeling unwell.
We may also request proof of a negative lateral flow test for activities or events, and this will be communicated to you when you book.
We’re still asking everyone to book their free ticket online as we will continue limiting capacity in the galleries and during live events. We will continue to regularly clean surfaces, spaces and equipment. All our staff will be wearing face covering and taking regular lateral flow tests.
We appreciate that everyone has their own personal preferences about distancing indoors. Please be aware of the people you are sharing the space with and bear in mind that some visitors may have a condition that isn’t necessarily visible, or live with someone who is extremely clinically vulnerable.
How can I book my timed ticket entry?
We ask everyone to book their free ticket online in advance.
Once you have arrived you can stay as long as you want.
If you are booking tickets as a group, you can book up to 6 tickets online. For groups larger than 6, please contact email@example.com.
To avoid waiting, please try to arrive within your 30-minute booked time slot, listed on your ticket.
Visitors who have booked in advance will be given priority for entry. People without bookings will be admitted if there is there is capacity to do so.
What if I do not have access to a computer or need assistance booking?
Please call us on 0207 472 5500 (during our opening times) and we will be happy to help.
We would be grateful if people only call this number if it is absolutely essential as we have very limited resource to answer calls and need to prioritise those who do not have another booking option.
Can physically less able visitors visit the building as usual? What provisions will be made?
Lifts are available for those who need them most.
Full access provision is available to those who need it throughout the building.
We have some seats in the galleries with an increased cleaning programme in place to support this.
A wheelchair is available on request, on a first come, first served basis. Wheelchair handles will be cleaned between users.
There is one disabled parking bay. Please contact us in advance if you require this.
More information about accessibility to and around our building can be found on the access page.
If you require any access special requirements to be put in to place ahead of your visit, please do not hesitate to contact us by email firstname.lastname@example.org or call 0207 472 5500. A couple of working days’ notice ahead of your booked slot would be helpful to our staff.
Am I able to store items in the lockers?
Our lockers are available to visitors. Visitors will need to bring a £1 coin with them in order to use the lockers.
Are the toilets open?
Toilet facilities and baby changing facilities are available.
How can I donate?
Thank you. You can find details of all the different ways to donate and support our work on the support page.
On-site parking for disabled visitors is available, please call in advance to reserve a space.
As part of Camden Art Centre’s commitment to access, equality and diversity, we have made physical adjustments to our toilets, removing our urinals and updating our signage to make all toilets accessible for our audiences. We wish to create an environment where all staff, artists and visitors are afforded respect and dignity; this is a step towards making the Centre more accessible for trans and non-binary people, and parents with children. Our longer-term aim is to increase the number of toilet cubicles when funding allows. If you have any comments, questions or feedback, please contact email@example.com.
There is paid parking available at the O2 Shopping Centre 400 metres away. On-street parking is unrestricted on Sundays.
For information on group visits and tours, please see here.