Visit

When is the Centre open?

We are open Tuesdays-Sundays from 10am-6pm. Please note that our cafe is currently closed on Tuesdays.

For information on our café please see our café webpage. Please visit our what’s on page for our latest online and offline activities.

For your safety and the safety of our staff, everyone must book a complimentary slot in advance.

Are you still maintaining safety measures since government policy changed on the 19^th July?

Yes – for the safety and comfort of our visitors and staff, to ensure we are accessible to the most vulnerable we encourage:

• Wearing a face covering in all areas apart from when you’re sitting in the café (unless exempt)
• Social distancing
• Cleaning your hands regularly using sanitiser stations
• Paying with contactless
• Following instructions given by a member of staff
• Please do not enter if you are feeling unwell.

We’re still asking everyone to book their free ticket online as we will continue limiting capacity in the galleries and during live events. We will continue to regularly clean surfaces, spaces and equipment. All our staff will be wearing face covering and taking regular lateral flow tests. Visitors may be required to take lateral flow tests for particular events.

While government guidelines on social distancing have been relaxed, we appreciate that everyone has their own personal preferences about distancing indoors. Please be aware of the people you are sharing the space with and bear in mind that some visitors may have a condition that isn’t necessarily visible, or live with someone who is extremely clinically vulnerable.

How can I book my timed ticket entry?

We ask everyone to book their free ticket online in advance.

Once you have arrived you can stay as long as you want.

If you are booking tickets as a group, you can book up to 6 tickets online. For groups larger than 6, please contact jennifer.hernu@camdenartcentre.org

To avoid waiting, please try to arrive within your 30-minute booked time slot, listed on your ticket.

If I just turn up, will I be allowed in?

Visitors who have booked in advance will be given priority for entry. People without bookings will be admitted if there is there is capacity to do so.

When I visit, will I need to give my name and contact number for test and trace?

Yes, your name and contact details will be required as part of the online booking or if you book in on site.

For those not named on the booked timed entry slots, they will be required upon arrival to submit their details to the NHS COVID-19 app or provide details in person.

This is in compliance with government guidelines for galleries. For more information please see Camden Art Centre’s Privacy Policy.

What if I do not have access to a computer or need assistance booking?

Please call us on 0207 472 5500 (during our opening times) and we will be happy to help.

We would be grateful if people only call this number if it is absolutely essential as we have very limited resource to answer calls and need to prioritise those who do not have another booking option.

Can physically less able visitors visit the Gallery as usual? What provisions will be made?

Lifts are available for those who need them most.

Full access provision is available to those who need it throughout the Gallery.

We have some seats in the galleries as usual with an increased cleaning programme in place to support this.

A wheelchair is available on request, on a first come, first served basis. Wheelchair handles will be cleaned between users.

There is one disabled parking bay. Please contact us in advance if you require this.

More information about accessibility to and around our building can be found on the access page.

If you require any access special requirements to be put in to place ahead of your visit, please do not hesitate to contact us by email shop@camdenartcentre.org or call 0207 472 5500. A couple of working days’ notice ahead of your booked slot would be helpful to our staff.

Am I able to store items in the lockers?

Our lockers are available to visitors. Visitors will need to bring a £1 coin with them in order to use the lockers.

Are the toilets open?

Toilet facilities and baby changing facilities are available.

How can I donate?

Thank you. You can find details of all the different ways to donate and support our work on the support page.